We hope you are fully satisfied with your Bfair purchase. Should you wish to return an item for any reason, please review the policy outlined below.

- Return requests must be initiated within 7 days from the date of delivery of your parcel.

- All returned items must be in their original condition — unworn, unused, and unwashed, with all original tags securely attached. Items returned without original tags will not be accepted.

- Garments bearing makeup stains, marks, perfume, deodorant, or any other odour will not be eligible for return. We kindly request that you take appropriate care when trying on your garments.

- Once your return request has been authorised, the item(s) must be dispatched to our warehouse. Returns will be processed only after the item has been received and inspected by our team.

- Upon approval of the return, the refund will be issued to the customer’s bank account. Bank details may be requested in order to process the refund.

- Items marked as FINAL SALE are not eligible for return, refund, or exchange.

- Only authorised returns will be accepted. Any item sent without prior approval may be refused, and the customer will be responsible for arranging its collection.

Please note that this return and refund policy applies exclusively to purchases made through the Bfair website (shopbfair.com).